Order Tracking
Tracking FAQ
We always works around the clock to make sure your order is delivered as soon as possible
The total processing and shipping time is normallyΒ 10-15 business daysΒ for orders from the US andΒ 15-25 business days for international orders if there are no unexpected postal problems.
The shipping notice withΒ tracking informationΒ will be sent to yourΒ order emailΒ from which you can easily track its route. Please kindly check the spam/junk folder as well in case it isnβt in your inbox.
You should see tracking events withinΒ 48-96 hoursΒ after you have received the tracking number/ID. The reason for this time lag is that in most cases the first tracking events only show up once the shipment was handed over to the local facility.
Note: Some carriers take a longer time for the next information to appear. (Might apply for t-shirts, posters, canvas or mugs orders).
We understand that it might be frustrating to not get real-time updates on your orderβs current location. During peak season, it is normal if your package is shipped without tracking information, but you can be assured that your package will be delivered within our committed timeframe. This can be due to (but not limited to) weather incidents, customs clearance, or carrier backlogs.
In case your order is stuck forΒ 10-15 days, please email us via email [email protected]Β ,so that the problem can be sorted out as quickly as possible.